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Emergency Response

Benefits of CHEMTREC’s Emergency Response Services

 

No matter where or when an incident occurs, you can rely on CHEMTREC and our hazmat emergency response services. Our emergency response operations center team, also known as our Emergency Services Specialists, is quick and efficient — we’ll help reduce your liability and exposure, and potentially even save lives.

 

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A 24-hour emergency operations center to guide you through hazmat incidents and emergencies

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Quick access to the largest network of hazardous materials and chemical professionals

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Toxicology and medical specialists available to aid in hazmat health and safety

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Language interpretation services that make communicating simple

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Immediate assessment and management of the situation during the initial moments of an emergency call

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End-to-end management of the incident, including waste disposal and regulatory closure

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Get access to CHEMTREC's emergency response number and all the benefits of registration.

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Interested in customized emergency response plans? Learn more about our Consulting Solutions.

Our Emergency Response Services

Chemical Response Call Center

Emergency Response Information Provider

Plan for disaster recovery and business continuity with CHEMTREC’s 24/7 emergency response phone number for hazardous materials and dangerous goods.

Cleanup and Remediation

Cleanup and Remediation

We provide swift cleanup and remediation to manage small hazardous material releases efficiently.

Incident Report Distribution

Incident Report Distribution

To help you maintain written records of incident details for analysis and internal auditing purposes and more easily fulfill regulatory reporting requirements, CHEMTREC offers Incident Report Distribution for carriers. 

Our Custom Emergency Response Services

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Disposition Program

Provide callers with pre-approved instructions for handling and disposing of leaking or damaged containers and be notified by fax and/or email.

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Incident Logging Services

We have tools that record incidents, help identify areas for improvement, and assist teams in learning from incidents to improve systems and processes.

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Non-Emergency Technical Response Protocol

Get access to a 24-hour technical response center that provides callers with answers to specific product-related questions.

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Non-Emergency Call Management Services

Handle calls including minor incidents, customer service calls, and general inquiry calls with our 24-hour response center.

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Emergency Communication Services

Manage your company’s crisis communications with CHEMTREC. Our communication services include:

  • Company-dedicated telephone number(s)
  • Custom voice mailboxes for updating teams during an emergency
  • Mass emergency broadcast services to voice, email, and pagers
  • Non-emergency SDS requests
  • Non-emergency support calls
  • Security issues

Related CHEMTREC Services

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Consulting Solutions

  • Assessment and Prevention
  • Preparedness
  • Response and Recovery
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Safety Data Sheet Solutions

  • SDS Authoring
  • SDS Access
  • SDS Distribution
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Training Solutions

•    Hazmat Training (DOT, IATA, IMDG)
•    OSHA HazCom
•    EPA RCRA
•    And more

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CHEMTREC, LLC is a single member limited liability company wholly owned by the American Chemistry Council, Inc.
CHEMTREC® is a registered service mark of the American Chemistry Council, Inc.