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Assessment and Prevention

For over 50 years, CHEMTREC has been known for its premier emergency call center, providing responders with timely information. However, beyond this, what else do responders and organizations need to effectively deal with an incident? What can they do before an incident to make ensure they are prepared? Through our preparedness services, we partner with you prior to any potential incidents providing plans, tools, and training to enhance your readiness. 

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Our Consulting Solutions team is ready to assist you. Send us an email and we will set up a time to discuss your organization's needs and help you develop a customized plan. 

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Our Preparedness Services

Readiness Assessment

How do your plans compare to others in your industry? Our consultants will conduct an in-depth review of your existing emergency response and crisis management plans and provide you with a detailed gap analysis report. The report will not only pinpoint shortcomings but will also provide a comprehensive roadmap for improving plans and better preparing your teams. These reports serve as a foundation for reinforcing overall organizational resilience.

Readiness Assessment

Plans

Whether you need plans to streamline coordination and response at the operational, site-specific, or strategic levels, our team is ready to help. We specialize in crafting customized plans that align with your organization. These plans not only provide guidance on regulatory compliance, but also amplify your team’s capability to respond effectively to a potential incident. We offer plan templates or a fully customized plan development service. 

Plans

Continuity of Operations

We will collaborate with you to identify significant risks, essential business functions, and tactics needed to safeguard and maintain operations in the event of a disruption. Our team will develop policies and risk assessments, conduct a business impact analysis, and create business continuity plans that help protect your essential business services.

Continuity of Operations

Training

Having collaborated with many of the world’s largest organizations, our team delivers training to enhance the knowledge and skills of their responders, strengthening their response capabilities. Our training covers a range of responses, from operational to strategic, including the Incident Command System and Strategic Incident and Media Management.

Training

Exercises

Making sure your plans are effective before an incident is crucial in enhancing your response. Our exercises are designed to evaluate the effectiveness of plans and procedures, while providing your teams a protected environment to practice their roles. Our experience extends from working with local, regional, and national governments to businesses of various sizes. We offer a wide range of exercises, from online drills to tabletop exercises and full-scale live exercises.

Exercises

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5800.1 Reporting Through CHEMTREC

CHEMTREC is registered with PHMSA to submit 5800.1 reports on your behalf. In addition to distributing relevant incident reports to your company, for Incident Reporting subscribers, CHEMTREC will go a step further by reviewing all incidents and help make the determination if additional reporting may be needed based on Hazardous Materials Regulations (49 CFR Parts 171-180).

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CHEMTREC can assist you with your incident reporting needs. Connect with us and get an estimate for Incident Report Distribution and 5800.1 Regulatory Reporting. 

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Benefits of Reporting Through CHEMTREC

Our emergency response call center team specializes in collecting precise details to create comprehensive and consistent incident reports. These reports empower companies to identify trends, pinpoint solutions, mitigate and analyze incidents effectively.

By entrusting CHEMTREC to collect and submit your 5800.1 report, we will:

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Use our expertise to create complete and concise reports which comply with PHMSA reporting requirements.

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Review all of your incidents, reducing your risk of non-compliance and subsequent penalties.

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Automate the submission and response processes.

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Verify the data is accepted by PHMSA.

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Maintain a record of your report for future reference and provide on demand access to your incident reports and 5800.1 reports.

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Alleviate the effort for carriers that must file incident(s).

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Learn more about we will facilitate the completion and submission of 5800.1 reports in compliance with U.S. DOT regulatory requirements by downloading our fact sheet.

5800.1 Reporting Through CHEMTREC

Frequently Asked Questions About Hazardous Materials Reporting

 Who is responsible for completing and submitting a detailed hazardous materials incident report?

As specified in § 171.16(a), each person in physical possession of a hazardous material when an incident occurs must file a Hazardous Materials Incident Report on DOT Form F 5800.1 to the Department. See § 171.16(b) for information on providing and retaining copies of the incident report, details of where to obtain the forms, and where to file the forms.

How long do I have to submit a written incident report?

In accordance with § 171.16(a), a person must submit a detailed incident report to the Department within 30 days of discovery of the incident.

Who is responsible for providing immediate notice by telephone if an incident occurs that meets the criteria in § 171.15(b)?

As specified in § 171.15(a), each person in physical possession of a hazardous material when an incident occurs must provide notice by telephone to the National Response Center (NRC) 1–800–424–8802 (toll free) or 1–202–267–2675 (toll call). Any person who performs or is contractually responsible to perform any of the HMR functions is legally responsible under the regulations for their proper performance.

How long do I have to provide notice by telephone to the National Response Center (NRC) when an incident occurs that meets the criteria in § 171.15(b)?

In accordance with § 171.15(a), a person must provide notice by telephone as soon as practical but no later than 12 hours after the occurrence of any incident described in § 171.15(b). Any reporting delay beyond what is necessary to safely secure the scene of the incident is not permitted.

If an incident occurs resulting in the closure of an access road to a major highway, is the closure of the access road leading to a highway considered a “road closure” and subject to the hazmat reporting requirements in § 171.15?

The answer is yes. Components of a highway, such as access roads and interchange areas that provide access to highways—including interstate highways—are considered components of a "major transportation artery or facility," and are thus subject to the requirements in § 171.15(b)(1)(iv).

Is an incident report required if, during the loading/unloading operation, the consignee discovers or observes a leak from a cargo tank motor vehicle (CTMV) or other bulk packaging?

If an incident occurs while the carrier that delivered the hazardous material is observing or participating in the unloading operation, the incident must be reported because the carrier is deemed to be in possession of the hazardous material at that point— i.e., the incident occurred during transportation. For these incidents, the carrier transporting the hazardous material or other bulk packaging must complete a DOT Form F 5800.1 hazardous materials incident report.

However, if an incident occurs or is discovered while a consignee is unloading a hazardous material from a transport vehicle or emptying a bulk packaging after the carrier has delivered the material and left the premises, the incident is not required to be reported because the incident occurs or is discovered after transportation has ended. As such, the consignee is not required to file a DOT Form F 5800.1 report for an undeclared shipment or a damaged or leaking shipment that is discovered after the carrier has delivered the hazardous material.  

Please note that it is possible that a release of this nature is subject to local, state, or federal reporting requirements. We suggest you contact the U.S. Environmental Protection Agency (EPA) at 1–800–424–9346. Additionally, if a person is injured or killed Occupational Safety & Health Administration (OSHA) reporting may be required—OSHA's 24-hour hotline is 1–800–321–6742. See 29 CFR 1904.39 for requirements specific to reporting fatalities, hospitalizations, amputations, and losses of an eye as a result of work-related incidents to OSHA.

What information is required on the incident report form for an undeclared shipment?

The nature of an undeclared shipment is such that complete information about the shipment may not be known at the time of discovery. If the undeclared shipment is discovered because material was released from the package during transportation, then the information in Part II and Part III of the incident report should be completed to the extent that specific information is known.

Similarly, Parts IV and V of the report concerning the consequences of the incident should also be completed. If the undeclared shipment is discovered and no material was released from the package, then the person filing the report should provide as much information as possible, including the carrier information in item 10 of Part II, the shipper/offeror information in item 11 of Part II, and the shipment origin and destination information in items 12 and 13 of Part II.  

For all reports related to undeclared shipments, the events that led to the discovery of the undeclared shipment should be included in Part VI of the report. Finally, for all reports related to undeclared shipments, Part VIII should be completed to provide contact information. For information that is not known at the time the undeclared shipment is discovered, an indication in the report that the information is not known is acceptable.

Where must I keep a copy of an incident report after I file it with PHMSA?

The report must be accessible through your company's principal place of business or, if maintained elsewhere, be made available at your principal place of business within 24 hours of a request for the report if maintained at other than the reporting person's principal place of business. See § 171.16(b)(3) for requirements specific to retention of an incident report.

Is immediate notice required under § 171.15 for an incident that leads to a “road closure” when no hazardous material is released as a result of the incident?

The answer is yes. Regardless of whether a hazardous material is actually released, if a major transportation artery or facility is closed or shut down for one hour or more, the incident must be reported in accordance with § 171.15. In addition, under § 171.16(a)(1), any time immediate notice is required under § 171.15(b), a written report is also required within 30 days of the discovery of an incident.

When an incident occurs involving a package of hazardous material containing only a residue of hazardous material, as described in § 173.29, is an incident report required?

A package containing only a residue of hazardous material is not excepted from incident reporting. See 173.29(a). Section 171.16(d) provides exceptions from incident reporting, which include some scenarios that could apply to a packaging containing only a residue. However, there are no specific provisions that apply to empty packaging’s containing a residue of a hazardous material. There are scenarios where an incident report must be filed, such as when a Packing Group (PG) II hazardous material released from a drum containing only residue of the hazardous material.

More Incident Reporting Solutions

Related CHEMTREC Services

Consulting Solutions

CHEMTREC's Consulting Solutions helps organizations anticipate, prevent, and contain incidents at the earliest opportunity.

Consulting Solutions

Emergency Response

No matter where or when an incident occurs, you can rely on CHEMTREC and our hazmat emergency response services. Our Emergency Services Specialists are quick and efficient – we can help reduce your company's liability and exposure, and potentially even save lives.

Emergency Response

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Partner With CHEMTREC for Incident Report Distribution

To help you maintain written records of incident details for analysis and internal auditing purposes and more easily fulfill regulatory reporting requirements like DOT form 5800.1, CHEMTREC offers Incident Report Distribution for carriers. 

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Designated Recipients

With this service, anyone in your organization that is designated as a report recipient will receive detailed reports of all incidents reported to CHEMTREC that involve you as a carrier.  

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Tier Levels

The Incident Report Distribution service is available in different tier levels based on the incident volume of your organization. 

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Benefits of Incident Reporting Distribution

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Stay informed of all incidents reported to CHEMTREC in which you are involved.

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Receive details of all reported incidents in a consistent format.

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Quickly notify clients of possible delays in shipments.

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Maintain a written record of incident details for future analysis and internal auditing purposes.

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Identify training opportunities for your staff to support continuous improvement.

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Learn more about how Incident Report Distribution benefits your organization.

Download our Incident Report Distribution factsheet

More Incident Reporting Solutions

Related CHEMTREC Services

Emergency Response

No matter where or when an incident occurs, you can rely on CHEMTREC and our hazmat emergency response services. Our Emergency Services Specialists are quick and efficient – we can help reduce your company's liability and exposure, and potentially even save lives.

Emergency Response

Consulting Solutions

CHEMTREC's Consulting Solutions helps organizations anticipate, prevent, and contain incidents at the earliest opportunity.

Consulting Solutions

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Hazmat Response Resources for Emergency Responders

CHEMTREC is the leading source of support and information during hazmat incidents. For more than 50 years, our engagement with emergency responders around the world has been the engine that drives our success.

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Quick access to the largest network that connects you with everyone involved—manufacturers, shippers, carriers, and government agencies.

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We’re equipped to handle any situation and any class of hazardous material.

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Toxicology and medical specialists available to aid in hazmat health and safety

Emergency Response Guidebook (ERG)

PHMSA's ERG is intended for use by first responders during the initial phase of a transportation incident involving hazardous materials.

Download the 2024 ERG

Request a Drill with CHEMTREC

By walking through the motions of an actual chemical emergency response, responders gain a better understanding of how CHEMTREC assists in these situations, as well as what services we offer.

Schedule a Drill

Resilient Responders Program

Download our comprehensive program for detailed insights, and schedule a call with a Consulting team member to explore tailored solutions for your needs.

CHEMTREC Materials

CHEMTREC Materials

CHEMTREC provides emergency responders with the information they need to manage hazmat incidents safely and efficiently. CHEMTREC offers first responder organizations keychains, CHEMTREC information sheets, and stickers so that they always have our contact information readily available.

HELP Award

CHEMTREC HELP Award

The CHEMTREC HELP Awards are intended to help volunteer fire departments enhance their response capabilities and increase local preparedness to respond to and prepare for hazardous materials incidents.

CHEMTREC Awards & Scholarships

CHEMTREC is proud of our commitment to support emergency responders. We recognize that the first responder community is critical to hazmat response and on an annual basis we offer multiple awards and scholarships.

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The HELP Awards are intended to help the fire departments enhance their response capabilities and increase local preparedness.

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CHEMTREC offers scholarship opportunities to attend hazmat conferences to support knowledge sharing, networking with peers, and expand access to continuing hazmat education.

CHEMTREC Awards

CHEMTREC is delighted to offer multiple awards and scholarship opportunities on an annual basis. These awards and scholarships represent our appreciation of volunteer firefighters and hazmat responders and will continue to be an ongoing reminder of our commitment to them for years to come.

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CHEMTREC Sponsorships

NFFF-TR (2)

 

 

CHEMTREC is a proud sponsor of the National Fallen Firefighters (NFFF).  CHEMTREC supports the NFFF’s mission to honor and remember America’s  fallen fire heroes, assist their families in rebuilding their lives, and work  within the fire service to reduce firefighter deaths and injuries.

 

 

 

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Assessment and Prevention

Most organizations have developed and implemented a wide range of safeguards to reduce the likelihood of incidents occurring. These safeguards may include staff training, plans and policies, and defect reporting processes. Unfortunately, systems aren’t perfect. Rather than looking like solid walls, they are more like layers of Swiss cheese, containing holes or gaps. 

Despite best efforts, historical data shows us various reasons for these vulnerabilities. Our systems are not flawless; outdated risk assessments and daily operational failures, like staff stress, can create seemingly harmless gaps. These gaps can lead to exploitable failures, and aligning gaps can trigger incidents. CHEMTREC's Consulting Solutions team will collaborate with you to identify and address these gaps, reducing the likelihood and impact of incidents.

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Our Consulting Solutions team is ready to assist you. Send us an email and we will set up a time to discuss your organization's needs and help you develop a customized plan. 

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Our Prevention Services

Transport Risk Assessments (TRA’s)

Transportation risk assessments (TRA’s) allow companies to evaluate the risks associated with the transport of chemicals or hazardous materials by one or more modes of transport. CHEMTREC works collaboratively with customers to produce assessments tailored to your needs and specific to your products, packaging, modes, routes, shipping patterns, and supply chain.

TRA

Site Risk Assessment

Whether you need an in-person security assessment, a risk assessment to understand potential hazards and facility threats, or assistance with a specific regulatory assessment, our team will guide you through each step of the process. Similar to our other assessments, many of the outputs of this process become the foundation for scenario development and feed into crisis and emergency response plans. 

Site Risk Assessment

Process Hazard Analysis (PHA)

Our team of specialists are on hand to guide your teams through the Process Hazard Analysis (PHA) assessment procedure. CHEMTREC supports your team making decisions which enhance safety and reduce the consequences of any unplanned release of hazardous materials. As a comprehensive consulting offering, our PHA can integrate into your crisis and emergency strategies. 

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Personal Resilience Training and Assessments

Paired with a pre- and post-training personal resilience assessment, CHEMTREC’s personal resilience training focuses on enhancing resilience within individuals. Our course serves both the first responder and the emergency services community and those tasked with crucial decision making in the private sector. Our team customizes the material and tools to each audience, recognizing that each will face different challenges and therefore requiring unique strategies to build resilience.

Personal Resilience Training and Assessments

Optimal Performance

Operating across high-risk industries, we support teams and managers by improving their capability to manage the stress and pressure which are inherent in the industry. We understand that teams are frequently making effective decisions under time pressure and in high-risk scenarios. This service enhances the decision-making capabilities and capacities of these teams and their managers. It delves into leadership and communication during high-risk scenarios and ultimately helps teams achieve optimal performance when facing extreme pressure. 

Optimal Performance

Psychological Safety

The origins of many incidents can be traced back to psychological factors, such as low personal resilience, high burnout, high turnover intentions, low psychological safety, and more. Our team delves into the psychological welfare of employees as a preventative approach to incidents through well-being surveys. The surveys will help detect baseline and continuous well-being levels, allowing us to identifying areas for additional training and support. These provisions will help you address mental health and hygiene in relation to organizational health and safety, which significantly impacts your bottom line.

Psychological Safety

Business Continuity

Our business continuity (BC) process aims to prevent business disruption. Collaboratively, we will identify your critical activities, assess their time sensitivity, and evaluate your current recovery strategies. In the instances where these strategies fall short of reinstating your service within the established timelines, we will help identify and implement solutions which reduce downtime and prevent business disruption. 

Business Continuity

Cybersecurity

Cybersecurity is one of the major risks faced by organizations today. Our service helps minimize the risk of an incident and ensures your team is prepared to respond, should one occur. Our services include:

  • Specific cyber exercises
  • Cyber Incident Response Plans, Policy, and Planning
  • Cyber Awareness Training
  • Business Continuity

Cybersecurity

These services are designed to support the organization meet any compliance requirements, such as SANS Critical Security Controls, ISO/IEC 27001 and 27002, NIST Cybersecurity Framework.

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Consulting Solutions

CHEMTREC’s consulting team is here to optimize your preparedness, so that when a call comes, or an incident occurs, your team knows what to do. Our accelerated response and recovery capabilities can cut initial activation times in half, allowing you to get back to normal operations quickly.
Speak with a member of the team today to see how we can enhance your CHEMTREC account, optimize your preparedness, and accelerate your response and recovery.

Key Benefits

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Clear roles and responsibilities throughout the response

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Streamlined communication flows

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Bespoke prevention, response, and recovery strategies

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Builds confidence in your responders

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Rapid cleanup & remediation activation minimizes time of materials on the ground

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Have your plans evaluated by an external body for effectiveness and benefit from excellent industry practices that extend beyond your internal expertise

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Our Consulting Solutions team is ready to assist you. Send us an email and we will set up a time to discuss your organization's needs and help you develop a customized plan. 

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Our Consulting Services

Emergency Preparedness

CHEMTREC’s consulting solutions team specializes in emergency preparedness, helping organizations reduce risk, enhance response capabilities, and ensure business continuity. Our services include:

  • Hazard Prevention & Control – Minimize risk exposure through proactive safety measures.
  • Emergency Preparedness – Develop response plans, training programs, and tactical drills.
  • Crisis Management – Strengthen strategic response planning for high-impact disruptions.
  • Business Continuity & Resilience – Implement continuity plans to restore operations faster.

Additionally, we assist businesses in hazardous materials storage and management through our trusted consulting partners.

Emergency Response

Being prepared is just the first step. When an incident occurs, CHEMTREC helps accelerate your response and recovery through:

  • Crisis Center Hotline – A dedicated single point of contact to report incidents and activate teams.
  • Crisis Notification & Alerting System – Rapidly alerts response teams and key personnel.
  • Incident Management Software – Provides real-time coordination and response tracking.

By integrating emergency preparedness with rapid response solutions, we help businesses stay resilient and operational in times of crisis.

Meet the Team

"Need help with something else? Reach out, we're problem solvers and would love to help."

Our consulting solutions are not pre-packaged products; instead, they offer a range of solutions designed to meet some of the most complex challenges faced by you, our valued customers.

Chris Scott

Chris Scott

Crisis & Incident Management Services Manager

Gareth Black

Gareth Black

Senior Crisis Consultant

Related CHEMTREC Services

Emergency Response

No matter where or when an incident occurs, you can rely on CHEMTREC and our hazmat emergency response call center. Our Emergency Services Specialists are quick and efficient – we can help reduce your company's liability and exposure, and potentially even save lives.

Emergency Response

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Why Train with CHEMTREC

CHEMTREC offers online hazmat training designed to keep industry professionals informed of changing regulations, explore required practices for handling, shipping, and packaging of hazardous materials, and fulfill training requirements

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Brought to you by CHEMTREC, the world's leader in hazmat emergency response

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Helps companies meet hazmat regulation compliance and safety standards

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Exclusive training content specific to CHEMTREC customers

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Easy-to-use online platform with 12-month access to conduct training on your schedule

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Our Hazmat Training Courses

Hazmat Shipping

Hazmat General, Safety & Security Awareness Training

If you ship dangerous materials, the U.S. Department of Transportation requires general awareness, safety and security training every three years.

49 CFR Training Course 2021

Ground Transportation 49 CFR Training for Shippers

If your company ships hazardous materials in the U.S., you must comply with the U.S. Department of Transportation’s Code of Federal Regulations, 49 CFR.

Ground Carrier Course

Ground Transportation 49 CFR Training for Carriers

The 49 CFR requires employees involved in shipping hazardous materials within the U.S. receive training.

IATA Training Course 2021

Dangerous Goods by Air Training

If you ship dangerous goods by air on either passenger or cargo airlines, you must comply with ICAO/IATA’s requirements.

Lithium Batteries Training Course 2021

Shipping Lithium Batteries & Cells Training

If your company ships lithium ion or lithium metal batteries, the U.S. Department of Transportation requires training.

OSHA Training Course 2021

OSHA Hazard Communication Standard Training

OSHA’s Hazard Communication Standard or HCS is a vital safety regulation that is based on the United Nation’s Globally Harmonized System of Classification and Labeling of Chemicals or GHS.

Hazwoper

HAZWOPER 8-Hour Refresher Training

This course is designed for individuals who need to refresh their existing 24-hour or 40-hour HAZWOPER certification.

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Shipping Dangerous Goods by Vessel

If your company is involved in shipping hazardous materials or dangerous goods by vessel, it's essential to adhere to the regulations that are set forth in the International Maritime Dangerous Goods Code, also known as the IMDG Code (49 CFR 172.704 & IMDG 1.3.1).

More Training Opportunities

Tailored Business Solutions

If you are looking to train larger groups or find a training option that meets your organization’s unique needs, CHEMTREC offers tailored business solutions. 

Custom Training Options

Free Training Through TRANSCAER

CHEMTREC is a proud sponsor of TRANSCAER® which is an outreach program covering North America. Since 1986, the organization has focused on assisting communities and training emergency responders to prepare for and respond to hazardous material transportation incidents.

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Related CHEMTREC Services

Emergency Response

No matter where or when an incident occurs, you can rely on CHEMTREC and our hazmat emergency response services. Our Emergency Services Specialists are quick and efficient – we can help reduce your company's liability and exposure, and potentially even save lives.

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Frequently Asked Questions About Hazmat Training

Why do I need to comply with hazmat shipping regulations?

Between the inherent hazards of the job and the repercussions of violating federal training regulations, regular hazmat training is a clear necessity. CHEMTREC's online hazmat training helps meet training requirements by keeping industry professionals informed of changing regulations and updated on required practices for handling, shipping, and packaging of hazardous materials.

Companies must comply with hazmat shipping regulations to arrange the safe transport of hazardous materials, protect the public's safety and the environment, and to facilitate efficient emergency response in case of an incident. Non-compliance can result in severe consequences including legal penalties and reputational damage. 

Since the need for proper education before handling, packing, shipping, or transporting hazardous materials is so important, the U.S. Department of Transportation issues training regulations under the Pipleline and Hazardous Materials Safety Administration's Title 49 of the Code of Federal Regulations (49 CFR). 

Who needs hazmat training?

Every employer that deals with materials regulated under the U.S. DOT Hazardous Materials Regulations in any way is responsible for training its own employees, with no exceptions for the size of the business. Even a self-employed individual under these guidelines must comply with training requirements.

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