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Hazmat Response Resources for Emergency Responders

CHEMTREC is the leading source of support and information during hazmat incidents. For more than 50 years, our engagement with emergency responders around the world has been the engine that drives our success.

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Quick access to the largest network that connects you with everyone involved—manufacturers, shippers, carriers, and government agencies.

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We’re equipped to handle any situation and any class of hazardous material.

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Toxicology and medical specialists available to aid in hazmat health and safety

Emergency Response Guidebook (ERG)

PHMSA's ERG is intended for use by first responders during the initial phase of a transportation incident involving hazardous materials.

Download the 2024 ERG

Request a Drill with CHEMTREC

By walking through the motions of an actual chemical emergency response, responders gain a better understanding of how CHEMTREC assists in these situations, as well as what services we offer.

Schedule a Drill

Resilient Responders Program

Download our comprehensive program for detailed insights, and schedule a call with a Consulting team member to explore tailored solutions for your needs.

CHEMTREC Materials

CHEMTREC Materials

CHEMTREC provides emergency responders with the information they need to manage hazmat incidents safely and efficiently. CHEMTREC offers first responder organizations keychains, CHEMTREC information sheets, and stickers so that they always have our contact information readily available.

HELP Award

CHEMTREC HELP Award

The CHEMTREC HELP Awards are intended to help volunteer fire departments enhance their response capabilities and increase local preparedness to respond to and prepare for hazardous materials incidents.

CHEMTREC Awards & Scholarships

CHEMTREC is proud of our commitment to support emergency responders. We recognize that the first responder community is critical to hazmat response and on an annual basis we offer multiple awards and scholarships.

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The HELP Awards are intended to help the fire departments enhance their response capabilities and increase local preparedness.

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CHEMTREC offers scholarship opportunities to attend hazmat conferences to support knowledge sharing, networking with peers, and expand access to continuing hazmat education.

CHEMTREC Awards

CHEMTREC is delighted to offer multiple awards and scholarship opportunities on an annual basis. These awards and scholarships represent our appreciation of volunteer firefighters and hazmat responders and will continue to be an ongoing reminder of our commitment to them for years to come.

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CHEMTREC Sponsorships

NFFF-TR (2)

 

 

CHEMTREC is a proud sponsor of the National Fallen Firefighters (NFFF).  CHEMTREC supports the NFFF’s mission to honor and remember America’s  fallen fire heroes, assist their families in rebuilding their lives, and work  within the fire service to reduce firefighter deaths and injuries.

 

 

 

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Assessment and Prevention

Most organizations have developed and implemented a wide range of safeguards to reduce the likelihood of incidents occurring. These safeguards may include staff training, plans and policies, and defect reporting processes. Unfortunately, systems aren’t perfect. Rather than looking like solid walls, they are more like layers of Swiss cheese, containing holes or gaps. 

Despite best efforts, historical data shows us various reasons for these vulnerabilities. Our systems are not flawless; outdated risk assessments and daily operational failures, like staff stress, can create seemingly harmless gaps. These gaps can lead to exploitable failures, and aligning gaps can trigger incidents. CHEMTREC's Consulting Solutions team will collaborate with you to identify and address these gaps, reducing the likelihood and impact of incidents.

Contact Us for a Free Consultation

Our Consulting Solutions team is ready to assist you. Send us an email and we will set up a time to discuss your organization's needs and help you develop a customized plan. 

Send an Email to Our Team

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Our Prevention Services

Transport Risk Assessments (TRA’s)

Transportation risk assessments (TRA’s) allow companies to evaluate the risks associated with the transport of chemicals or hazardous materials by one or more modes of transport. CHEMTREC works collaboratively with customers to produce assessments tailored to your needs and specific to your products, packaging, modes, routes, shipping patterns, and supply chain.

TRA

Site Risk Assessment

Whether you need an in-person security assessment, a risk assessment to understand potential hazards and facility threats, or assistance with a specific regulatory assessment, our team will guide you through each step of the process. Similar to our other assessments, many of the outputs of this process become the foundation for scenario development and feed into crisis and emergency response plans. 

Site Risk Assessment

Process Hazard Analysis (PHA)

Our team of specialists are on hand to guide your teams through the Process Hazard Analysis (PHA) assessment procedure. CHEMTREC supports your team making decisions which enhance safety and reduce the consequences of any unplanned release of hazardous materials. As a comprehensive consulting offering, our PHA can integrate into your crisis and emergency strategies. 

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Personal Resilience Training and Assessments

Paired with a pre- and post-training personal resilience assessment, CHEMTREC’s personal resilience training focuses on enhancing resilience within individuals. Our course serves both the first responder and the emergency services community and those tasked with crucial decision making in the private sector. Our team customizes the material and tools to each audience, recognizing that each will face different challenges and therefore requiring unique strategies to build resilience.

Personal Resilience Training and Assessments

Optimal Performance

Operating across high-risk industries, we support teams and managers by improving their capability to manage the stress and pressure which are inherent in the industry. We understand that teams are frequently making effective decisions under time pressure and in high-risk scenarios. This service enhances the decision-making capabilities and capacities of these teams and their managers. It delves into leadership and communication during high-risk scenarios and ultimately helps teams achieve optimal performance when facing extreme pressure. 

Optimal Performance

Psychological Safety

The origins of many incidents can be traced back to psychological factors, such as low personal resilience, high burnout, high turnover intentions, low psychological safety, and more. Our team delves into the psychological welfare of employees as a preventative approach to incidents through well-being surveys. The surveys will help detect baseline and continuous well-being levels, allowing us to identifying areas for additional training and support. These provisions will help you address mental health and hygiene in relation to organizational health and safety, which significantly impacts your bottom line.

Psychological Safety

Business Continuity

Our business continuity (BC) process aims to prevent business disruption. Collaboratively, we will identify your critical activities, assess their time sensitivity, and evaluate your current recovery strategies. In the instances where these strategies fall short of reinstating your service within the established timelines, we will help identify and implement solutions which reduce downtime and prevent business disruption. 

Business Continuity

Cybersecurity

Cybersecurity is one of the major risks faced by organizations today. Our service helps minimize the risk of an incident and ensures your team is prepared to respond, should one occur. Our services include:

  • Specific cyber exercises
  • Cyber Incident Response Plans, Policy, and Planning
  • Cyber Awareness Training
  • Business Continuity

Cybersecurity

These services are designed to support the organization meet any compliance requirements, such as SANS Critical Security Controls, ISO/IEC 27001 and 27002, NIST Cybersecurity Framework.

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Consulting Solutions

We help organizations anticipate, prevent, and contain incidents at the earliest opportunity. Our approach involves developing resilient staff and providing tools and solutions that allow organizations to take a proactive approach to risk assessment, management and response.

Our expertise goes beyond the technical realm. We recognize the importance of human factors and effective communication in crisis planning, incident management, and prevention. This drives our ongoing commitment to investing in our people, technology, innovation, and research into areas, including AI. These investments enhance our efficiency and effectiveness in improving the way we handle incidents.

Contact Us for a Free Consultation

Our Consulting Solutions team is ready to assist you. Send us an email and we will set up a time to discuss your organization's needs and help you develop a customized plan. 

Send an Email to Our Team

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Meet the Team

"Need help with something else? Reach out, we're problem solvers and would love to help."

Our consulting solutions are not pre-packaged products; instead, they offer a range of solutions designed to meet some of the most complex challenges faced by you, our valued customers.

Chris Scott

Chris Scott

Crisis & Incident Management Services Manager

Bethany Elliott

Bethany Elliott

Industrial/Organizational Psychologist

Gareth Black

Gareth Black

Senior Crisis Consultant

Related CHEMTREC Services

Emergency Response

No matter where or when an incident occurs, you can rely on CHEMTREC and our hazmat emergency response call center. Our Emergency Services Specialists are quick and efficient – we can help reduce your company's liability and exposure, and potentially even save lives.

Emergency Response

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Why Train with CHEMTREC

CHEMTREC offers online hazmat training designed to keep industry professionals informed of changing regulations, explore required practices for handling, shipping, and packaging of hazardous materials, and fulfill training requirements

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Brought to you by CHEMTREC, the world's leader in hazmat emergency response

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Helps companies meet hazmat regulation compliance and safety standards

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Exclusive training content specific to CHEMTREC customers

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Easy-to-use online platform with 12-month access to conduct training on your schedule

Purchase Courses and Books

Interested in our online hazmat training? Visit our Learning Academy to purchase courses and books.

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Our Hazmat Training Courses

Hazmat Shipping

Hazmat General, Safety & Security Awareness Training

If you ship dangerous materials, the U.S. Department of Transportation requires general awareness, safety and security training every three years.

49 CFR Training Course 2021

Ground Transportation 49 CFR Training for Shippers

If your company ships hazardous materials in the U.S., you must comply with the U.S. Department of Transportation’s Code of Federal Regulations, 49 CFR.

Ground Carrier Course

Ground Transportation 49 CFR Training for Carriers

The 49 CFR requires employees involved in shipping hazardous materials within the U.S. receive training.

IATA Training Course 2021

Dangerous Goods by Air Training

If you ship dangerous goods by air on either passenger or cargo airlines, you must comply with ICAO/IATA’s requirements.

Lithium Batteries Training Course 2021

Shipping Lithium Batteries & Cells Training

If your company ships lithium ion or lithium metal batteries, the U.S. Department of Transportation requires training.

OSHA Training Course 2021

OSHA Hazard Communication Standard Training

OSHA’s Hazard Communication Standard or HCS is a vital safety regulation that is based on the United Nation’s Globally Harmonized System of Classification and Labeling of Chemicals or GHS.

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HAZWOPER 8-Hour Refresher Training

This course is designed for individuals who need to refresh their existing 24-hour or 40-hour HAZWOPER certification.

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Shipping Dangerous Goods by Vessel Training - Coming Soon!

If your company is involved in shipping hazardous materials or dangerous goods by vessel, it's essential to adhere to the regulations that are set forth in the International Maritime Dangerous Goods Code, also known as the IMDG Code (49 CFR 172.704 & IMDG 1.3.1).

More Training Opportunities

Custom Training Options

If you’re looking for a different training option or need to put a large group through training, CHEMTREC offers Custom Training Solutions.

Custom Training Options

Free Training Through TRANSCAER

CHEMTREC is a proud sponsor of TRANSCAER® which is an outreach program covering North America. Since 1986, the organization has focused on assisting communities and training emergency responders to prepare for and respond to hazardous material transportation incidents.

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Related CHEMTREC Services

Emergency Response

No matter where or when an incident occurs, you can rely on CHEMTREC and our hazmat emergency response services. Our Emergency Services Specialists are quick and efficient – we can help reduce your company's liability and exposure, and potentially even save lives.

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Frequently Asked Questions About Hazmat Training

Why do I need to comply with hazmat shipping regulations?

Between the inherent hazards of the job and the repercussions of violating federal training regulations, regular hazmat training is a clear necessity. CHEMTREC's online hazmat training helps meet training requirements by keeping industry professionals informed of changing regulations and updated on required practices for handling, shipping, and packaging of hazardous materials.

Companies must comply with hazmat shipping regulations to arrange the safe transport of hazardous materials, protect the public's safety and the environment, and to facilitate efficient emergency response in case of an incident. Non-compliance can result in severe consequences including legal penalties and reputational damage. 

Since the need for proper education before handling, packing, shipping, or transporting hazardous materials is so important, the U.S. Department of Transportation issues training regulations under the Pipleline and Hazardous Materials Safety Administration's Title 49 of the Code of Federal Regulations (49 CFR). 

Who needs hazmat training?

Every employer that deals with materials regulated under the U.S. DOT Hazardous Materials Regulations in any way is responsible for training its own employees, with no exceptions for the size of the business. Even a self-employed individual under these guidelines must comply with training requirements.

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Navigating Lithium Battery Compliance

The landscape of lithium battery and cell compliance is becoming increasingly complex. As the use of lithium batteries in devices grows across all industries, the greater the risk of safety incidents during a product’s lifecycle. At CHEMTREC, we provide comprehensive solutions to make sure your organization is compliant with today’s battery regulations and prepared to successfully meet future requirements.

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file-text Lithium Battery Guide for Shippers

Pipeline and Hazardous Materials Safety Administration (PHMSA) has published a comprehensive Lithium Battery Guide for Shippers.

Lithium Battery Guide for Shippers

Related CHEMTREC Services

Emergency Response

No matter where or when an incident occurs, you can rely on CHEMTREC and our hazmat emergency response services. Our Emergency Services Specialists are quick and efficient – we can help reduce your company's liability and exposure, and potentially even save lives.

Emergency Response

Consulting Solutions

CHEMTREC's Consulting Solutions helps organizations anticipate, prevent, and contain incidents at the earliest opportunity.

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Hazmat Safety Priorities for Manufacturers

Health, Safety, Security, and Sustainability Risks

Beyond regulatory compliance, manufacturing of goods carries health, safety, security and sustainability risks requiring management at a corporate level, including:

  • People, Environment, Assets and Reputation (PEAR) risks
  • Corporate Social Responsibility (CSR) risks
  • Environmental, Social and Governance (ESG) risks
  • Responsible Care® risks
  • Business Continuity (BC) risks

Most manufacturing organizations will use hazardous materials or dangerous goods in the making of their finished products and therefore have the responsibility of complying with various regulations surrounding the safe use and handling of chemicals, training of their staff and, incident preparedness, response, and recovery.

The finished products, not only from chemical manufacturers but also from many other types of manufacturers, may have classifiable hazards under the supply1 regulations and/or may be classified as hazardous materials or dangerous goods for transportation under one or more transport modes. Regulatory compliance support across multiple jurisdictions is therefore required.

Recommended CHEMTREC Services

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Emergency Response

Safely and efficiently manage hazardous materials and dangerous goods incidents with the guidance of our professionals. CHEMTREC service options include:

  • 24/7 Emergency Response Phone Number
  • Cleanup and Remediation (coming soon)
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Training

Stay compliant with training for handling, packing, shipping, or transporting hazardous materials. Online courses include:

  • General Awareness
  • 49 CFR for Shippers
  • 49 CFR for Carriers
  • Dangerous Goods by Air
  • OSHA Hazard Communication Standard
  • Shipping Lithium Batteries and Cells
  • HAZWOPER 8-hour Refresher
  • Shipping Dangerous Goods by Vessel (coming soon)
Hazmat Training
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Safety Data Sheet Solutions

Strengthen emergency preparedness and response with our Safety Data Sheet (SDS) services: 

  • SDS Authoring
  • SDS Access
  • SDS Distribution
Safety Data Sheet Solutions
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Consulting Solutions

Be ready for incidents with tools, training, and guidance from a CHEMTREC specialist. Our consulting services include:

  • Assessment and Prevention
  • Preparedness
  • Response and Recovery
Consulting Solutions
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Lithium Battery Solutions

Get the tools to easily comply with regulations for shipping and handling lithium batteries. Service options include:

  • 24/7 Emergency Response Phone Number
  • Battery Test Summary Service (CRITERION)
  • Lithium Battery Online Training
Battery Compliance

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Efficiently Distribute SDS with CHEMTREC

Distribute your SDS adequately and more affordably to authorized distributors, contractors, or customers upon request.

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Cost-Effective

SDS Distribution, provided by CHEMTREC, offers efficient and cost-effective management of your SDS library. We will also distribute copies electronically, as requested, to authorized distributors, contractors, or customers.

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Services

By registering for our service, we will create and update your SDS and make them available to your employees through a custom, secure, user-friendly SDS web interface and document request hotline. This service, which aids in workplace compliance, includes: 

  • SDS authoring
  • Library set-up
  • Document indexing
  • Maintenance 

Our team of professionals will manage your SDS library and distribute copies to distributors, contractors, and customers upon request.

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Compliance

Our team can help you comply with OSHA regulations, offering high availability through our redundant systems, protecting your personalized SDS library with extensive backups, and providing a dedicated SDS Distribution phone number to expedite requests.

Contact Us for a Free Consultation

Our Consulting Solutions team is ready to assist you. Send us an email and we will set up a time to discuss your organization's needs and help you develop a customized plan. 

Send an Email to Our Team

Related CHEMTREC Services

Emergency Response

No matter where or when an incident occurs, you can rely on CHEMTREC and our hazmat emergency response services. Our Emergency Services Specialists are quick and efficient – we can help reduce your company's liability and exposure, and potentially even save lives.

ER Header Image_2

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Gain SDS Accessibility with CHEMTREC

Access your safety data sheets anytime, anywhere, on your desktop, laptop, or mobile device with CHEMTREC’s SDS Access.

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Subscription

Your subscription to SDS Access gives you secure, 24/7 web-based access to an SDS library with full search capabilities.

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Services

SDS Access also includes library set-up, document indexing, ongoing maintenance, and customized alerts. We provide you with these resources:

  • binder for on-site access
  • workplace posters
  • stickers
  • wallet cards with access instructions

Employees without online access can call our dedicated telephone number for 24-hour call center help.

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Compliance

SDS Access helps you remain compliant with the U.S. Department of Labor Occupational Safety and Health Administration (OSHA) and other global hazard communication requirements.

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Related CHEMTREC Services

Emergency Response

No matter where or when an incident occurs, you can rely on CHEMTREC and our hazmat emergency response services. Our Emergency Services Specialists are quick and efficient – we can help reduce your company's liability and exposure, and potentially even save lives.

ER Header Image_2

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